Just last year Giacom with pride turned into one of the first ever before 3 suppliers to possess Sophos in the united kingdom. We caught up which have Robert Marchant regarding Tinder Enterprise to their connection with altering Sophos licences off to Giacom.
Tinder Organization try an it help organization offering telecoms, They products, network system plus to several companies. We’ve been an effective Giacom partner for over five years.
Great! Any questions i’ve will always be responded quickly, and Giacom’s education info was indeed massively ideal for all of our provider team. All of our Membership Movie director Samantha Fleming directed all of us in the direction of Giacom’s training webinars, which can be straightforward and simple to help you breakdown.
Economically we have been also very happy with the simple get buy process and you can monthly contracts. Such, Sophie Rea from your own financing team might have been very useful in to make sure that the invoices constantly fall into line with the payment operates. Plus we have never had any complications with membership operating, even for analogy when the an-end-associate alter the providers label your team deal with they very it does not end in people payment delays – your finance team will always shag involved.
We’ve been a good Sophos silver mate for around several years. Initial we checked lots of cybersecurity options and you may Sophos try the leader – the provider people price they extremely.
Whenever Sophos announced they will use suppliers as opposed to supplying it head https://hookupdates.net/cs/vietnamcupid-recenze so you’re able to all of us, the Sophos Account Director offered to work through brand new button to possess all of us.
Example: Tinder Business suggests provisioning Sophos owing to Giacom
So we was indeed setup having other Cloud Company (CSP) distinctive from Giacom. 1st we don’t brain as this CSP got pretty good online product reviews – nonetheless they turned out to be a headache! In the 1st half a year we had points such as for instance step 3 different nonresponsive Membership Executives, rate misquotes, borrowing from the bank cards not honoured, licences not activated, and much more. Such as for instance, one of the end-profiles is actually prepared over four weeks for their new Sophos licences, and now we was going after for this day-after-day – it was an absolute almighty faff!
So when we read from inside the Giacom’s newsletter which they have been and additionally Sophos distributors, i got back exposure to Samantha to assist united states switch-over.
Samantha and you can Sophie was in fact quite beneficial obtaining us set up that have Sophos, along with the Sophos Pro group was in fact fantastic having getting united states right estimates and you may responding the requests. The lead times with Giacom are perfect, in 24 hours or less we can activate all of our Sophos licences – in the place of our earlier merchant in which we can be waiting days.
And Giacom’s paperwork is actually a lot easier and much easier in order to procedure. Our past Sophos merchant got very long and confusing buy purchase models, however, Giacom’s variations are easy and quick so you can submit.
“Modifying our Sophos agreements out to Giacom possess obviously protected us time and stress! There isn’t to bother with waiting for one factors so you can feel resolved and i also usually do not spend time chasing after answers casual such as for instance I did inside my past CSP.”
Giacom take care of people tech situations in no time. Emma Hadley from the Financing team and you will Tracey Seymour on Sophos Expert people already manage the identity agreements, the speed and reliability could have been an excellent assist!
Altering all of our Sophos contracts over to Giacom keeps obviously protected all of us time and be concerned! It is good realizing that in 24 hours or less out-of completing an effective PO this new Sophos team commonly trigger the transaction rather than procedure. I don’t have to worry about looking forward to any circumstances so you can become solved and i never spend time chasing responses casual eg I did within my prior CSP.
Also Giacom possess you cutting edge towards the any of all of our product upgrades or alter. A recent analogy is when Samantha assisted united states flow our very own Microsoft 365 licences over to Microsoft’s The fresh Trade Experience (NCE) and you may wishing all of us towards the NCE rate transform.
Using Giacom we could provide all of our prevent-profiles last-minute indication ups to Sophos, because the there is absolutely no waiting around. Together with, he has the option of often name otherwise month-to-month Sophos licences to suit its providers.
To own Sophos and you will Microsoft 365 absolutely, this service membership is perfect for. The employees just who I have verbal to help you usually have brief solutions. Samantha usually sees the telephone as well as helps me having points that aren’t part of their big date-to-big date. I would a hundred% needless to say suggest Giacom!
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Inside the 2020, Giacom, DWS and you may Union Highway turned into part of the exact same band of companies, combining three channel best choice – telecoms, cloud software characteristics and you can affect battery charging.